Team - Charles Ejiekpe

At Showtech Edge, customer success is at the heart of everything we do, and leading this charge is Charles Ejiekpe, our dedicated Customer Success Manager. With over a decade of experience in customer service, business development, and benefits management, Charles brings a wealth of knowledge and a customer-first mindset to our team. His unique blend of skills and passion for helping clients achieve their goals makes him a key driver of Showtech Edge’s success.

A Wealth of Experience in Customer Service and Business Development
Charles’ career journey has been marked by his deep commitment to customer satisfaction and business growth. Before joining Showtech Edge, he spent over 10 years with PAL Pensions Limited, where he honed his expertise in customer service and benefits payment, managing complex accounts and building long-lasting relationships with clients. His role as a Pension Fund Analyst sharpened his ability to understand clients' needs and deliver tailored solutions that ensured their satisfaction.

Prior to his time at PAL Pensions, Charles was trained at The Grace Factor, where he gained invaluable experience in building new businesses and fostering client relationships. His diverse background in business development has allowed him to not only meet but exceed customer expectations, helping companies unlock value and build strong, trusting partnerships with their clients.

Passion for Helping Clients Succeed
As a Customer Success Manager at Showtech Edge, Charles is committed to ensuring that our clients get the most out of the platform. Whether you're a business looking to optimize your digital marketing strategies, enhance your operations with AI-powered tools, or improve customer engagement, Charles is always ready to offer guidance, support, and strategic advice. He works closely with each client to understand their unique needs and helps them navigate the full range of services Showtech Edge offers to achieve their goals.

Charles is driven by a deep passion for helping clients grow and succeed. He believes that the true measure of success lies in the relationships we build and the impact we make on our clients' journey. By taking the time to listen, understand, and respond with tailored solutions, Charles ensures that every customer feels valued and empowered.

Education and Expertise
Charles holds a Bachelor of Science in Government and Public Administration, a background that has shaped his ability to navigate complex systems and deliver exceptional service. His combination of technical knowledge, business acumen, and interpersonal skills makes him uniquely qualified to manage customer success and create lasting positive outcomes.

At Showtech Edge, Charles is more than just a customer success manager—he is a partner in our clients' success stories. His dedication to understanding and fulfilling customer needs ensures that Showtech Edge isn’t just another service provider, but a trusted ally in driving growth and innovation.

Customer success is not just about solving problems; it’s about creating lasting relationships built on trust and mutual growth.

Building Lasting Relationships with a Customer-Centric Approach
With his wealth of experience, passion for client satisfaction, and commitment to excellence, Charles Ejeke is at the forefront of Showtech Edge’s customer success efforts. Under his leadership, clients can feel confident that their needs are in the hands of a dedicated professional who is always ready to go above and beyond.